Terms and Conditions

All items which state 24 hour delivery, are sent out on a 24 hour service with a dedicated courier when ordered before 2pm. CheapFrames2U.com can not be held responsible for problems or delays that occur as a result of the courier service.

1. CARRIAGE TERMS AND MINIMUM ORDER VALUE

UK AND NORTHERN IRELAND:
Orders over £300 net will be delivered free of charge by our designated carrier/postal service - UK mainland only.
Orders under £300 for frames will incur a £10 + vat delivery charge.

REPUBLIC OF IRELAND & CHANNEL ISLANDS:
Carriage charges on these orders will be advised after order has been placed.

2. CHARGES FOR SAMPLE PICTURE FRAMES

Due to the cost of preparing and dispatching samples we reserve the right to make a charge to cover the costs involved, you will be notified of these prior to the charge being made. Any charge made will be refunded on the placement of the first order.

3. RETENTION OF TITLE AND RISK

The ownership of goods supplied, the subject of an order, shall not pass to the customer until payment has been received in full by Cheap Frames 2U although the risk passes to the purchaser at time of delivery.

4. DAMAGED AND LOST GOODS

Any damaged or faulty goods must be notified to us, in writing, within 4 working days of receipt otherwise no liability will be accepted. Please email us detailing, in full, the damage or fault relating to your order. Along with the email we ask you to provide photographic evidence to support your complaint. This must be done within 4 working days of receiving your order. Non delivery of goods must be reported, in writing, within 4 working days of receipt of invoice.

5. RETURNS

Goods shall not be returned without prior written authorisation from FOUR X NINETY LTD. We ask you to email us within 4 working days of receiving your order. From there we will instruct you as to the next step. All agreed returns must be sent to our warehouse or the warehouse instructed. To qualify for credit, all returned goods must be adequately packed and protected, still in their original shrink wrap if , and in a re-saleable condition. We reserve the right to levy a 20% restocking charge. Transport charges will not be refunded.

PLEASE NOTE THAT IF YOU ORDER A BESPOKE PRODUCT (THIS WILL INCLUDE A NON STANDARD FRAME / MOUNT ) OR A BESPOKE COLOUR FOR YOUR SNAP FRAMES THESE ARE NON RETURNABLE AND REFUNDABLE. THEY ARE NO EXCEPTIONS SO PLEASE CHOOSE CAREFULLY BEFORE YOU COMMIT TO PURCHASE.

6. OUT OF STOCK ITEMS

In the unlikely event that the frame requested is out of stock, Cheap Frames 2U reserves the right to supply a similar frame to that selected in both colour and style.

7. PART SHIPMENT

Every effort is made to send a complete order, however we reserve the right to make part shipments due to external factors beyond our control.

8. TIME IS NOT OF THE ESSENCE

There will be no liability for consequential damages/losses.

9. WEBSITE ORDERS

Cheap Frames 2U does not accept liability for errors and omissions within its websites and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.

10. Please note that the goods may be sent to you in installments depending on availabilty. As such, a single order may be delivered in several different consignments

11. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

12. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

13. Cheap Frames 2U does not guarantee any product's fitness for a particular purpose. All items are listed on an 'as is' basis.